Monitoring Technician

Job description

The Job Title for this role is Monitoring Technician

Once training is completed, this is a hybrid role, so local candidates are required.

Notes from the manager: We need someone who has either Active CRAT/CCT certification or is an RN or a Paramedic/EMT with current ACLS.

Essential Duties/Responsibilities:

• Stay up-to-date on developing clinical knowledge, specifically ECG rhythm interpretation
• Review ECG recordings and related algorithm findings for clinical accuracy/completeness and evaluate ECG for notification criteria
and document actions
• Notify Monitoring Technician Level II in communicating ECG abnormalities according to physician notification protocol
• Ensure quality assurance of readings and reports that will be delivered to physicians
• Assist in facilitating activation of EMS
• Answer incoming calls from patients sending recordings using the WE CARE approach
• Follow all company and departmental policies and procedures
• Perform other duties and responsibilities as assigned

Education and Experience Requirements:

• Education: High School Diploma or General Educational Development (GED)
• Relevant Work Experience: 6 months related experience
• Licenses/Certifications: Active CRAT/CCT certification or RN or Paramedic/EMT with current ACLS

Required Knowledge, Skills, and Abilities:

• Knowledge/Abilities –Technical Skills: Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable
using telephone and computer to perform job responsibilities; knowledge of medical terminology specific to cardiac/cardiology
• Communication Skills (Verbal/Written): Strong verbal and written communication skills; ability to thrive in a fast-paced call center
environment

Contact:

Mani - Team Lead HR Recruiter
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Info Way Solutions LLC
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• Hybrid mode